At SGMATHS.SG, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including online tutoring for children, training for teachers and parents, free and paid online courses, and the sale of mathematics manipulatives.

1. Information We Collect

When you use SGMATHS.SG, we may collect the following types of personal information:

• Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (for paid services)
  • Child’s name and age (for tutoring services)

• Account Information:

  • Username and password
  • Course enrolments and progress
  • Purchase history

• Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Usage data (pages visited, time spent, etc.)

• Communications:

  • Messages, emails, or other communications with us

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our online tutoring, training, and course services.
• Process payments and manage purchases of mathematics manipulatives.
• Personalise your learning experience and course recommendations.
• Improve our website, services, and customer support.
• Send newsletters, promotions, and service updates (with your consent).
• Ensure the security and integrity of our platform.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors that assist us with payment processing, hosting, email delivery, and analytics.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Payment Information

All payments on SGMATHS.SG are securely processed through trusted third-party payment gateways. We do not store or process your credit card information directly.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access your data and request copies.
• Request correction of inaccurate information.
• Request deletion of your data, subject to legal obligations.
• Opt-out of marketing communications.

To exercise any of these rights, please contact us at hello@sgmaths.sg.

7. Children’s Privacy

We take children’s privacy seriously and comply with applicable data protection laws. Parents or guardians must provide consent for any child under the age of 16 to use our tutoring services.

8. Cookies and Tracking Technologies

SGMATHS.SG uses cookies to enhance user experience and analyse site traffic. By using our site, you consent to our use of cookies in accordance with our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@sgmaths.sg

By using SGMATHS.SG, you agree to the terms of this Privacy Policy.